Apple is the main focus of a lot of technology talk lately. During the past few years the new IPhone 4 has developed a problem with the service and dropping call frequently. The company is now giving back to the customers for the problem that has been occurring. Apple will be giving customers their choice of 15 dollars or a free case for their phones. The cases are supposed to help with the digital signal and help decrease the amount of drop calls due to bad service. I have the IPhone and have experienced the dropped calls with and without the case on. I do not understand why the calls drop but it is very annoying and happens on more than half of my calls. This problem mostly happens at school, where my service bars are never on full, so it could be the phone antenna or the reception out here in Dudley, MA. The problem for Apple is that there are way too many customers with the IPhone 4 and the same problems to fix. Which makes it difficult to please everyone without spending a lot of money, and free cases is the least they can do to make the customers feel like Apple care about their products and the customers. The settlement of $15 is fair and the customers have 120 days to get either the money or the free case to try and help make the antenna work to its full potential.
Yo Kyle,
ReplyDeleteI thought your article was interesting considering it kind of relates to your last blog post. I do have a couple of questions regarding your blog post. So do they send you money or a case if you ask for it, or do they send it to all of their customers? I do not have an iPhone myself so I was just wondering. Even though I do not have an iPhone, my service is still absolutely terrible here as well. I have Sprint and it is brutal, bunch of stiffs. I do respect that they are at least making somewhat of an attempt to make their customers happy considering how many customers they have. I wonder if Apple is going to work on the next iPhone to make sure they do not face the same problems of this year’s addition of the iPhone. Btw you’re a bender.
-Pat Walsh
Kyle Mccafferty, I read your article and I found it interesting that the I phone 4 has a service and dropping call problem. Alot of my buddies from home always complain about how it happens to them and I guess it is a big problem among the 4g users. I have the 3gs and it does not have the same problem, probably because it is an older model. I think this is a huge problem for apple with so many people demanding the Iphone and getting upset because they get them quick and they don't work right. I think apple should just fix all the stupid little problems before they come out with the phone. I think the settlement idea is a fair way to do things but I don't understand why they just don't make them so they don't drop calls. Hopefully the newer models of the Iphone don't have these same problems.
Delete-Johnny Blaus
I thought that your article was interesting considering that I was thinking about buying an iPhone. I do not have an iPhone right now, but I do plan on buying one. After reading this article I was clearer on the different concerns that customers have with their iPhone. Even though I do not have an iPhone, I have an AT&T pay as you go phone. My pay as you go phone works just as fine, but I want to have the cooler features that everyone else has. I wonder if Apple is going to work on the next iPhone to make sure they do not face the same problems of this year’s addition of the iPhone. I think apple should just fix all the problems before they come out with the next phone. Hopefully the newer models of the iPhone do not have these same problems. If Apple fixes the problem with the iPhone now, I will probably end up begging my mother for an iPhone.
ReplyDelete